AutoScribble for ecommerce
Fewer questions. Fewer returns.
Most ecommerce support tickets and a good share of returns come from the same place: something about the product was not clear before the order. Short animated explainers fix that at the point of decision — how sizing works, what is in the box, how to care for it, what delivery actually means. Write the brief, edit the drafted script for free, add your logo, and put a one-minute video where the question is being asked.
Free to write and rewrite. Credits are only used when you generate.
The videos worth making first
Start with whatever your support inbox repeats.
- How to choose the right size or spec
- What arrives in the box and how to set it up
- Care, cleaning or maintenance
- Delivery, returns and exchanges explained plainly
Product pages and feeds need different shapes
Same script, different render.
Writing a product brief that works
Name the shopper's doubt, then answer it. 'Explain to someone buying a rug online how to check the size against their room, and mention that we send a sample' produces a far better script than 'video about our rugs'.
Post-purchase is undervalued
A short setup or care video in the dispatch email reduces the 'how do I' messages and makes the product feel looked after. It is also the cheapest place to prevent a return.
Branding and consistency
Turn your logo on so every video looks like part of the same shop, keep one voice across the range and use the same length for the same kind of video. Consistency is what makes a set of videos read as a brand rather than a pile of clips.
Cost per product
A minute of finished video is 100 credits, thirty seconds is 50 and two minutes is 200. New accounts start with 100 welcome credits, and script editing is free, so you can prepare a set for a whole category before rendering.
Create Video
Free to write and rewrite. Credits are only used when you generate.
Common questions
- Do I need product photography?
- No. The videos are drawn animation with narration, so they work before photography exists.
- Can I add my brand logo?
- Yes, turn the logo option on before generating.
- What length works on a product page?
- Sixty seconds. Use thirty seconds for social and two minutes for help centre content.
- Can I make one video per product?
- Yes. At 100 credits a minute the cost per product is fixed, and script writing beforehand is free.