8b1b — 8b1b.co.uk

We’re 8b1b, an independent UK software business. We build practical products for healthcare operations, customer feedback and businesses using WHMCS. Our approach is simple: start with the job you need to do. Then build focused software around the people doing it. Based in Shropshire, we’ve operated as 8bits1byte Limited since 2020. Today, 8b1b brings our three products together under one name. For pre-hospital and event organisations, there’s Salus3 Cloud. Our operations toolkit helps you manage people, resources, care records and operational data. Coordinate your people with rota, training and HR tools. Manage your vehicles through fleet functionality built into the same modular platform. Salus3 Cloud also brings together ePCR, CAD, mapping and event planning. It’s a broad toolkit shaped around real operational work. That focus has history behind it. Salus3 Cloud has supported event medical and pre-hospital care providers since 2016. Your organisation retains ownership of its data. UK datacentre facilities and encryption in transit and at rest help protect that information. You can enable two-factor authentication and use security roles to limit access. Monitoring and resilient backups support the platform’s continuity. We keep improving Salus3 Cloud with its users. Customers suggest and vote on improvements, with unlimited email and ticket-based support available. For teams that want to listen more closely, there’s fynlytics. Our customer satisfaction platform helps you collect, analyse and act on feedback. Start by creating your survey and customising your messaging. The workflow is straightforward, with no technical setup required. Reach customers through website widgets, email campaigns, in-store tablets or QR codes. Choose the channels that suit where your customers interact. Then watch real-time analytics develop as responses arrive. Use the patterns you see to guide improvements to your customer experience. Already running your business on WHMCS? Our web codeworks modules add useful capabilities without commissioning a bespoke build. Feature Requests gives customers somewhere to submit, discuss and vote on ideas. They can follow updates as those requests progress. Enhanced Announcements adds categories, tags and combined filters. Help customers navigate your news while keeping your familiar publishing workflow. Enhanced Knowledgebase restricts access by active product ownership. Banner Manager lets you schedule client-area notices with optional More Info links. Enhanced Status brings grouped services and incident timelines together. Support Ticket Sensitive Info collects encrypted details separately from ticket messages. Enhanced Support combines service requests, sensitive information, SLA reporting and billable time tracking. Contract Management handles versioned PDF contracts and signed copies. Choose your module, download it and follow the setup guide. We provide native-feeling interfaces, active maintenance and human product support. Across all three products, purpose comes before features. Security, resilience and straightforward support are part of how we build for the long run. We stay close to our customers, using real feedback to guide useful improvements. Tell us what your team needs to achieve. Have a problem worth solving? Email us at hello@8b1b.co.uk, and let’s start a conversation about the right product for your work.